Frequently Asked Questions

$495 to set up and $179 semiannually for comprehensive service. These fees cover everything needed for a typical professional practice or other small business website. Bottom line: the benefits of a custom, professional website are yours for an unbeatable $1 per day. This may be your lowest monthly expense!

Some Fast Presence clients were initially doubtful our costs could be either low or fixed after having shopped around or having had prior experience with websites. They read about our low-cost approach, our advanced technology, our sensible philosophy, perused our showcase of client websites and spoke with us. We earned their business and will earn yours too.

Compared to any other professional web service we are aware of - not so! Only do-it-yourself websites are less expensive in some (not all) cases. Their downsides are numerous: unprofessional results, low tech shortcomings, large time commitment to set up and maintain, confusion and frustration, slow shared hosting accounts, unexpected costs, no professional guidance and other disappointments.

In a nutshell, the secret is our approach:

• We specialize in professional practice and other small business web services. We believe that every client is unique and needs a custom website, but we are not starting from scratch each time. Our experience gives us a solid framework and direction resulting in high quality, reliable websites without the huge expense of one-off design efforts.
• We leverage technology. Each Fast Presence website is implemented upon a modern, web presentation platform. That is built-up with a commercial framework and further extended by significant Fast Presence proprietary enhancements. The top layer draws from numerous base designs which serve as the foundation for your unique site.
• We automate. Every Fast Presence website is checked several times per day by software robots that detect any changes (using an MD5 hash) or performance problems. This will uncover web hosting issues or hacking attempts and notifies us immediately so that we can take corrective action. Similarly, we check external links, manage backups and perform other on-going maintenance tasks.
• We are a small business like you and proud of it! Our overhead costs are low and carefully managed.

No! We advertised 17 years ago when we started but our business since then has come largely from referrals (and occasionally from this website). We do not have to tell you how expensive advertising is. We are dependent on satisfied clients and pass the savings along to you, our very next satisfied client. BTW - your website will also be an outstanding resource for converting referrals into customers.

Setup covers all professional design and testing time, domain name registration, draft website hosting and even stock images. Comprehensive service includes business class web hosting on our advanced technology platform, semiannual updates, continuous monitoring, maintenance, backup and domain registration renewals. Put another way, we take care of all of everything!

Reliable, high-performance web hosting on our advanced technology platform. Most certainly not cheap, shared hosting used by many individuals and even some businesses. Fast Presence websites are hosted on our own Virtual Private Servers (VPS) guaranteeing performance and availability to our clients.

Fast Presence tests every client website several times per day. We want to ensure our websites load fast and have not been compromised by hackers. We also check external links regularly and correct any "dead" links.

In the unlikely event your website experiences any problems, we fix it. We also take proactive steps to update the various layers of software involved. When our client websites came under SPAM attacks, we developed sophisticated technology to thwart them. The bottom line is maintenance takes proactive steps to avoid problems and promptly addresses problems when they occur.

An update is a set of changes to your website. It can be anything from a changed address to new pages to design tweaks. Your service includes a semiannual update - whenever you need it - to keep your website current. Service plans are also available for clients needing more frequent updates.

Yes. As part of our service, we add hidden "meta" information to your web pages, create a hidden sitemap XML file and submit your website to the major search engines. We follow search engine guidelines to ensure your website is not banned from their index. The decision to include any website in their index is controlled by the search engine companies and Fast Presence cannot guarantee any specific placement now or in the future. That said, our experience is that the steps we take are effective.

Usually searches for your professional practice or other small business will find you. For example, searches such as "John Roberts Attorney at Law" are generally successful. This is perfect for customers who already know about you and are trying to find your website. Potential customers who search on "Attorney" or similar may find your entry far down on results lists. The good news is search engine companies offer services to position you more prominently but the bad news is they charge for that service and the cost for each may be greater than Fast Presence charges for the website itself.

If you would like to buy premium placement, you can do so by directly contacting the search engine companies. Fast Presence can answer your questions and assist you with a list of their web addresses.

Fast Presence does not hold your domain name hostage. Should you decide for any reason to discontinue our service, we will unconditionally transfer your domain name to you and do so at no charge.

However, to provide the best possible service we normally register your domain name and maintain control of it. We pay all on-going fees related to it and handle all administrative requirements.

While we advise against it, we can also use a domain name that you keep direct control of. In that case, you will need to set the DNS name server records to our specification. Of course, it would be your responsibility to pay domain registration fees, respond to ICANN verification requests, secure it and resolve any domain name related problems. Please note that our service fee includes domain name services with their associated costs and is not discounted if you choose to provide one that you manage.

Yes, in most cases. We can help you transfer your existing domain name to Fast Presence for use with your new website. If you are upgrading from an existing website, we can delay this transfer until your new website is ready. When the transfer is initiated, it can take anywhere from a few hours to a week depending on your domain registrar.

Most reputable domain registrars permit transfers without conditions and without charge. If your registrar charges a transfer fee, they will bill you and payment will be your responsibility. We will assist you in exploring options if your registrar prohibits transfers.

We would love the opportunity to look at your website. You will not receive a canned response or brochure but a thoughtful, honest evaluation of its specific strengths and weaknesses. There is no charge or high-pressure sales pitch.

About the same amount of time you would spend on any quality marketing collateral. Specifically - you need only provide the raw content (text, pictures, videos, etc.) and we do the rest. We will collaborate with you closely and maintain a draft website for your review as the project develops.

Fast Presence is very responsive and will focus on your business. We will always complete our action items quickly - often in a day or two. However, your new website will evolve through an iterative process and is ready when you say it is! We do not charge by the hour and do not pressure your signoff.

Order online right now and the process has begun! It is fast, easy and secure. Why put it off any longer?

You bet. We serve several dozen clients, are very proud of our service and love to discuss its benefits in great detail. The ball is in your court...   connect with us now!